Meaningful design requires the right frame of reference. Here, we've collected resources that help us see the path ahead—each labeled by its defining nugget of wisdom.
Think like your guests from start to finish.
Put people at the center of your design.
Stretch your maturity muscles.
Help everyone empathize at their own pace.
Aim long-form experiences at return guests.
Use scent to provoke, attract and remind us.
Let guests choose unique vantage points.
Help guests impress each other OOC.
Hook guests with near-misses.
Save your call to action until they're hooked.
Persuade guests by design.
Don't build a lion cage for a bunch of bats.
Don't let education distance us.
Consult the Visitor Studies Association.
Consult the Themed Ent. Association.